IT Excellence
SOLVING YOUR BUSINESS CHALLENGES WITH managed services & technology solutions.
Sedona IT Solutions provides customers with exceptional IT solutions, services and products. We deliver IT Strategy, AI Solutions, Cybersecurity, Infrastructure Management, and IT Support with excellence. We collaborate with over 150 customers across the United States and Canada to help them leverage IT to grow their business.
100+
number of dealer group customers for which we deliver IT solutions.
5
number of OEM brands represented across our customer base.
97 NPS
Industry Leading Customer Satisfaction for MSPs
Infrastructure Excellence
We Manage Your Network & Servers. You Grow.
STRATEGIC IT SERVICES
We help with strategic IT planning, compliance and AI solutions. You Grow.
WHY Sedona IT Solutions
Sedona IT Solutions, a Sedona Technologies' brand, provides clients with best-of-breed managed IT services and solutions. From IT strategy to user support, our solutions are specifically designed to overcome the unique challenges of managing IT effectively in today's complex world. For decades, we have collaborated with leading companies across the US and Canada to deliver material business value and IT excellence.
our exceptional customer service
Sedona IT Solutions delivers best-in-class services as proven by our Customer Satisfaction Survey Results. Studied in 2024, we achieved an unheard of 97/100 net promoter score across our customer base. This was more than double the industry average for MSPs in the US. For context, the NPS for Starbucks is 77 / 100.
our unique expertise earned by experience
For over 40 years, we've focused on helping customers with their IT management. From IT Strategy, AI Solutions, Infrastructure Management to IT Support and Cybersecurity, we've supported some of the most technologically complex business across agriculture, construction, machinery, commercial, and manufacturing sectors.
what we deliver
We provide IT strategy, cybersecurity, infrastructure, and support solutions as follows:
STRATEGIC IT SERVICES
Sedona Strategy provides customers with IT strategy, AI Solutions, and Compliance Excellence services. Our strategic services offer a variety of assessments and programs that empower our clients to get the best from their IT investments. These include:
Key Strategic IT Services:
- Virtual CIO Services - Comprehensive IT planning and assessment solutions that help identify and align IT investments to business outcomes.
- Virtual CISO Services - Compliance and policy excellence programs that align IT security to industry standards & compliance frameworks.
- Virtual CAIO Services - Readiness, tools, and training to ensure your organization is using AI securely and cost-effectively to drive business results.
CYBersecurity
Sedona Safeguard delivers comprehensive, fully managed cybersecurity services, combining cutting-edge AI technology with expert oversight to protect your digital infrastructure. Designed to alleviate the cybersecurity load from your team, our solutions let you concentrate on your core business activities. We expertly navigate the complexities of modern cyber threats and provide tailored security solutions designed for dealers.
Key Features:
- 24/7 monitoring with advanced threat detection.
- Comprehensive cybersecurity solutions designed for dealerships.
- Rapid incident response, cloud and email protection, and privileged access control.
Infrastructure management
Sedona Infrastructure Management offers end-to-end infrastructure management, including Microsoft 365 Tenant and Azure, lifecycle, and network and server management. With deep expertise in infrastructure, we deliver seamless migrations, optimal performance, and enhanced security. Our proactive approach supplements your IT team, allowing you to focus on driving your dealership forward.
Key Features:
- Microsoft 365 and Azure migrations and management.
- Proactive IT lifecycle support and monitoring.
- Infrastructure management including server backup for seamless operations.
IT SUPPORT
Sedona Support is designed to be a centralized IT support system for your dealership. We provide expert assistance in managing dealer business systems and IT end user support. With industry-specific expertise, we resolve issues efficiently. This allows your dealership's staff to focus on business and achieve operational excellence without being sidelined by IT challenges and computer downtime.
Key Features:
- Tailored ticketing system for IT issue resolution.
- Specialized knowledge of dealer systems, such as JDDO, IntelliDealer, and HBS.
- Real-time issue resolution combined with monthly reporting for actionable insights.
more about Sedona it solutions
Watch to understand how we empower customers toward IT excellence.
CONNECT WITH US
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