IT Excellence for Dealers™

SOLVING YOUR BUSINESS CHALLENGES WITH managed services & technology solutions.

Sedona IT Solutions provides customers with exceptional IT services specifically designed for dealers. From Cybersecurity to Infrastructure Management to IT Support, we collaborate with over 150 customers across North America.

100+

number of dealer group customers for which we deliver IT solutions.

5

number of OEM brands represented across our customer base.

97 NPS

Industry Leading Customer Satisfaction for MSPs

WHY Sedona IT Solutions

Sedona IT Solutions, a Sedona Technologies' brand, provides dealers with best-of-breed managed IT services and solutions. From cybersecurity to infrastructure management to user support, our solutions are specifically designed to overcome the unique challenges of managing a dealership's IT environment effectively. For decades, we have collaborated with leading dealers across the US and Canada to deliver unprecedented business value and IT excellence.

our exceptional customer service

Sedona IT Solutions delivers best-in-class services as proven by our Customer Satisfaction Survey Results. Studied in 2024, we achieved an unheard of 97/100 net promoter score across our customer base. This was more than double the industry average for MSPs in the US. For context, the NPS for Starbucks is 77 / 100.

our unique expertise earned by experience

For 25 years, we've focused on helping dealers with their IT management. From Infrastructure Management to IT Support to Cybersecurity, we've supported some of the most technologically complex dealers across agriculture, construction, machinery, commercial, and specialty vehicle sectors. We have worked with more than 5 leading OEMs & 100+ dealers on IT Solutions (managed services), business systems, app development, support and cybersecurity.​


Below is a small sample of our customers:

what we deliver for dealers

We provide cybersecurity, infrastructure, and IT support solutions designed specifically for dealers.

CYBersecurity

Sedona Safeguard delivers comprehensive, fully managed cybersecurity services, combining cutting-edge AI technology with expert oversight to protect your digital infrastructure. Designed to alleviate the cybersecurity load from your team, our solutions let you concentrate on your core business activities. We expertly navigate the complexities of modern cyber threats and provide tailored security solutions designed for dealers.


Key Features:

  • 24/7 monitoring with advanced threat detection.
  • Comprehensive cybersecurity solutions designed for dealerships.
  • Rapid incident response, cloud and email protection, and privileged access control.

Infrastructure management

Sedona Infrastructure Management offers end-to-end infrastructure management, including Microsoft 365 Tenant and Azure, lifecycle, and network and server management. With deep expertise in infrastructure, we deliver seamless migrations, optimal performance, and enhanced security. Our proactive approach supplements your IT team, allowing you to focus on driving your dealership forward.


Key Features:

  • Microsoft 365 and Azure migrations and management.
  • Proactive IT lifecycle support and monitoring.
  • Infrastructure management including server backup for seamless operations.

IT SUPPORT

Sedona Support is designed to be a centralized IT support system for your dealership. We provide expert assistance in managing dealer business systems and IT end user support. With industry-specific expertise, we resolve issues efficiently. This allows your dealership's staff to focus on business and achieve operational excellence without being sidelined by IT challenges and computer downtime.


Key Features:

  • Tailored ticketing system for IT issue resolution.
  • Specialized knowledge of dealer systems, such as JDDO, IntelliDealer, and HBS.
  • Real-time issue resolution combined with monthly reporting for actionable insights.

STRATEGIC IT SERVICES

STRATEGIC IT SERVICES

Sedona IT Solutions offers strategic IT services that deliver exceptional value to our dealer customers. These include:


Key Strategic IT Services:

  • Virtual CISO and Compliance Services for an enhanced security posture.
  • Pen Testing & Vulnerability Monitoring for improved remediation management.
  • Insurance Readiness Services for Reduced CLI premiums.

more about Sedona it solutions

Watch to understand how we empower dealers toward IT excellence.

CONNECT WITH US to see how we can help your dealership grow.

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